Terms of Service & Service Agreement

1. Agreement and eligibility

These Terms form a binding agreement between you and FutureMakers (“FutureMakers,” “we,” “us,” or “our”). By accessing the site, checking an acceptance box, purchasing, or using a service, you confirm that you have read and agree to these Terms, our Privacy Policy, and our Refund Policy. You must be at least 18 years old and legally able to enter a contract. If you act for an organization, you represent that you have authority to bind it.

2. Services and order of precedence

The specific offer page, Stripe checkout description, proposal, statement of work, invoice, or other written order accepted by both parties (the “Order”) identifies the purchased deliverables, price, included revisions, and special requirements. If an Order conflicts with these Terms, the Order controls only for that specific conflict. Anything not expressly included in the Order is outside scope and may require a separate fee or timeline.

Unless expressly stated otherwise, FutureMakers provides services—not employment, legal, tax, accounting, investment, or financial advice—and does not form a partnership, franchise, fiduciary, or joint venture with you.

3. Price, payment, and taxes

Payment is due in full at checkout unless the Order expressly provides another schedule. Prices are shown in U.S. dollars. You authorize our payment processor to charge the displayed total. You are responsible for applicable taxes other than taxes on FutureMakers’ net income. We may pause work for a failed, reversed, disputed, or overdue payment.

Please contact us before initiating a chargeback so we can investigate and try to resolve the issue. This does not limit any rights you cannot waive under applicable law.

4. Onboarding, delivery, and approvals

The standard production target for the current done-for-you offer is within 21 calendar days after the Project Start Date, unless the Order states otherwise. The Project Start Date is the later of: (a) cleared payment; (b) completion of required onboarding or strategy session; and (c) our receipt of all materials, access, decisions, and approvals reasonably needed to begin.

You agree to provide accurate information, usable source materials, necessary account access, and feedback on time. Customer delay, material changes, third-party outages, force majeure events, or requested additions extend the schedule reasonably. Silence is not approval unless the Order expressly says otherwise. We may pause or close a project that remains blocked by the customer for 30 days; payments already applied to reserved time or completed work remain subject to the Refund Policy.

Revisions are limited to the number and scope stated in the Order. A revision adjusts an included deliverable; it does not include a new concept, new strategy, replacement of approved direction, or additional deliverable. Out-of-scope requests require written approval and may carry an additional fee.

5. Customer materials and lawful use

You retain ownership of materials you provide. You grant FutureMakers a limited license to host, copy, modify, transmit, and use those materials solely to perform the service. You represent that you have all permissions needed for submitted names, images, voices, logos, footage, music, data, testimonials, trademarks, and other content.

You may not use our services for fraud, impersonation without permission, deception, unlawful discrimination, harassment, exploitation, malware, infringement, privacy violations, or other unlawful or harmful activity. We may refuse or stop work that creates a material legal, safety, reputational, or platform-policy risk.

6. AI-assisted services and customer review

FutureMakers may use artificial intelligence and third-party software to research, draft, generate, edit, automate, or support deliverables. AI output can be incomplete, inaccurate, biased, non-unique, or unsuitable for a particular use. You are responsible for reviewing and approving final factual claims, legal compliance, brand suitability, and platform-specific requirements before publication or deployment.

Do not submit highly sensitive personal information, credentials, regulated data, trade secrets, or confidential third-party data unless we have expressly agreed in writing on an appropriate handling method. Third-party tools remain governed by their own terms and availability.

7. Intellectual property

After full payment, you receive ownership of the final custom deliverables expressly identified in the Order to the extent FutureMakers has the right to transfer them. FutureMakers retains ownership of pre-existing materials, general knowledge, prompts, processes, templates, methods, software, systems, reusable components, and tools (“Background Materials”). We grant you a perpetual, non-exclusive license to use Background Materials only as incorporated into the paid final deliverables.

Drafts, unused concepts, internal working files, and third-party materials are not transferred unless the Order expressly includes them. Third-party fonts, stock assets, models, music, software, and platforms remain subject to their respective licenses. Because laws concerning AI-generated material continue to develop, we do not guarantee that every AI-assisted element is eligible for copyright protection or exclusivity.

FutureMakers will not publicly present your confidential project materials as portfolio work without your consent. We may identify publicly available work or your business name only when you have approved it or where the Order expressly grants permission.

8. Confidentiality

Each party will use reasonable care to protect nonpublic information disclosed for the project and will use it only to perform or receive the services. This obligation does not apply to information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. Disclosure may occur when required by law or reasonably necessary to trusted service providers supporting delivery.

9. No earnings or performance guarantee

Examples, forecasts, testimonials, demonstrations, and strategic recommendations are illustrative and are not promises of revenue, profit, leads, audience growth, conversion rates, platform approval, employment, funding, or any other outcome. Results depend on factors outside our control, including your offer, market, execution, budget, audience, platform rules, timing, and ongoing decisions. You remain responsible for business and publishing decisions.

To the maximum extent permitted by law, the site and services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted third-party platforms, permanent compatibility, error-free output, or a specific commercial result.

10. Limitation of liability

To the maximum extent permitted by law, FutureMakers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, opportunity, or business interruption. Our total liability arising from a particular Order will not exceed the amount you actually paid FutureMakers for that Order during the six months preceding the event giving rise to the claim. These limits do not apply where prohibited by law.

11. Indemnification

You agree to defend, indemnify, and hold FutureMakers harmless from third-party claims, losses, and reasonable costs arising from your supplied materials, your violation of these Terms, your unlawful use of deliverables, or claims you publish without our written approval, except to the extent caused by our willful misconduct.

12. Suspension and termination

Either party may terminate an ongoing engagement as permitted by the Order and Refund Policy. We may immediately suspend access or work for nonpayment, abuse, unlawful activity, material breach, or material safety risk. Sections that by their nature should survive—including payment, ownership, confidentiality, disclaimers, liability, and dispute provisions—survive termination.

13. Disputes and governing law

Before filing a claim, each party agrees to send written notice describing the dispute and allow 30 days for good-faith informal resolution. These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles. Any permitted court proceeding must be brought in a state or federal court with jurisdiction over the county in South Carolina where FutureMakers principally operates, and each party consents to that venue. Nothing here prevents either party from seeking eligible relief in small-claims court or emergency injunctive relief.

14. Changes and general terms

We may update these Terms prospectively by posting a new effective date. Material changes will not retroactively alter a paid Order unless required by law or agreed in writing. If a provision is unenforceable, the remainder stays effective. Our failure to enforce a provision is not a waiver. You may not assign an Order without our written consent; we may assign these Terms in connection with a reorganization, financing, sale, or transfer of the business. Electronic acceptance and communications satisfy writing requirements where permitted by law.

15. Contact

Questions or legal notices may be sent to support@futuremakers.dev with the subject “Legal Notice.”